Customer support
Our customers use the free application HelpDesk GX, where they enter any service requirements for their vehicles to be dealt with. This form of communication is mutually beneficial, transparent, and archiving of entered requests is secured.
This application is available nonstop online, so the customer does not need to wait and can send the requirement at any time. Our customer support is fully available and we will answer your questions and requirements in the shortest reaction time according to the nature of the specific requirement.
You can contact us on the telephone numbers:
- Slovak Republic: +421 220 910 600
- Czech Republic: +420 558 448 421
where we will gradually direct you, so that all your questions are answered and all your requirements solved.
We provide the following services on the telephone number +421 220 910 600:
- Infoline (extension 1) – general information about our company; about products, services, news...
- Economic service (extension 2) – information about payments and invoices. Such information can also be requested at .(JavaScript must be enabled to view this email address).
- Support (extension 3) – prompt information and advice on any software or technical complications (TDM, defects in the vehicle).
- Service events (monitoring system, defects in the particular vehicle) shall be reported solely by the customer application GX HelpDesk on our website.
